Author: Anthony Scott

It’s a disease that some doctors have labelled worse than asbestosis and there are fears a major epidemic may be unfolding nationally. If you work in stonemasonry, or any trade that involves exposure to dust from stone, bricks or cement, you need to know about...

Every business' success hinges on the quality of its employees, which is why you don't want any weak links in your chain of command. Your employees are both the face of your business and its engine room. Whether they deal directly with customers, liaise with like-minded businesses...

The ease of setting up an internet business also makes it easy for some companies to be a less than reliable online provider, as seen by the December collapse of travel provider Bestjet. Here's what to do if you click “purchase” online and then never receive...

Insurance fraud comes in a few different shapes and sizes. Some types of fraud are done on purpose, some types involve small lies that may seem like they won’t matter, and some are committed without the person committing them even realising. “The cost of insurance fraud each...

A customer has made a complaint about the behaviour of one of your team. Not only is your customer relationship at risk, but the way you handle the complaint could have an even bigger reputational impact with other customers than the initial incident itself. Calling a customer...

If you offer a professional service, chances are you're selling your knowledge. But what happens if your advice isn't right? We look at the risks involved in giving advice for a living. To err is human, or so the saying goes. Superstar footy players miss match-winning kicks,...

Watkins Taylor Stone are very pleased to have been nominated and selected as finalists for the 2019 Insurance Business Australia awards in the 'Brokerage of the Year (6 - 20 Staff)' category. The winner will be announced on May 3rd, 2019. More details of the awards and...