News

If you don’t have your customers’ trust, you don’t have your customers – simple. Here’s how three Australian businesses’ reputations were recently damaged, and how you can minimise your risk. Your customers won’t want you renovating their family home, cutting their hair, photographing their wedding, sewing...

Nike went from “Just Do It” to “just blew it” when one of its basketball shoes tore apart spectacularly on US national television, causing superstar Zion Williamson to hit the floor clutching his knee, before hobbling off the court.  The sneaker blowout wiped $2 billion off Nike's...

It’s a disease that some doctors have labelled worse than asbestosis and there are fears a major epidemic may be unfolding nationally. If you work in stonemasonry, or any trade that involves exposure to dust from stone, bricks or cement, you need to know about...

Every business' success hinges on the quality of its employees, which is why you don't want any weak links in your chain of command. Your employees are both the face of your business and its engine room. Whether they deal directly with customers, liaise with like-minded businesses...

The ease of setting up an internet business also makes it easy for some companies to be a less than reliable online provider, as seen by the December collapse of travel provider Bestjet. Here's what to do if you click “purchase” online and then never receive...

Insurance fraud comes in a few different shapes and sizes. Some types of fraud are done on purpose, some types involve small lies that may seem like they won’t matter, and some are committed without the person committing them even realising. “The cost of insurance fraud each...